Ritchie Warranty

Ritchie Industries, Inc. warrants its products to be free of defective materials and workmanship. Defective part(s) will be repaired or replaced at the option of Ritchie Industries. This warranty does not apply to any appearance items, to any product whose exterior has been damaged or defaced, to any product subjected to misuse, abnormal service or handling and to any products altered or repaired with other than original equipment or manufacturer’s parts.
NOTE: This warranty specifically excludes all labor and shipping charges.
The period of warranty begins at original date of purchase as follows:
Plastic Units:
Base, top, and ball closures:
Five + five-year warranty against manufacturing defect – 100% first five years, then declining 20% per year for the remaining five years.
Stainless Steel Units:
Stainless trough and stainless valve chamber frame:
Ten-year warranty against manufacturing defect or corrosion – 100% all ten years.
Casing and cover:
Ten-year prorated warranty against manufacturing defect – 100% for the first year, declining 10% per year the remaining nine years.
Component Parts:
All component parts, such as floats, valves, heating elements:
One-year warranty from the date of purchase against manufacturing defect 100%. All warranty claims must be processed through an authorized Ritchie
dealer/distributor. Proof of purchase is required.